Returns & Exchanges

At simpleprojectus, we want you to love your home. If you are not completely satisfied with your purchase, we offer a 30-day return window for most items in their original condition.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Attach the Label

Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing